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Metabolic Code’s integration with Dexcom blood glucose monitors enables clients to regularly pull in blood glucose metrics, for you as a provider to view within their Metabolic Code accounts. 

This will enable you as a provider, or organization administrator, to view data inputs from your clients within your Metabolic Code POC portal, and download Reports with aggregated information on a universal, per group, or per client basis.

How clients can sync their Dexcom monitor #

Dexcom will push the following data into Metabolic Code POC: 

  • Blood glucose level 

Data will be entered into a client’s Metabolic Code’s Journal as a metric and visible on your feed.

From a client’s perspective, when they log into Metabolic Code POC, they will be prompted to connect their Metabolic Code account with Dexcom:

Here is a sample guide for clients to connect their Dexcom devices. We will update screenshots when this integration is made available. 

How clients can un-sync their Dexcom devices #

If you’d like assistance with un-syncing a Dexcom device on behalf of a client, please contact our Support HERE

If you would like to turn off the ability for your clients to sync their Dexcom monitor with Metabolic Code, you can navigate to Settings, and disable “Dexcom” This can be enabled / disabled on a global, group, and individual client basis. If you have disabled this, Clients will not see the ability to Integrate their Dexcom account with Metabolic Code when they navigate to Integrations.

Viewing pulled metrics as a provider #

As an organization administrator or provider with this integration enabled, you will be able to pull a report of entries, for a specific date range. This will be available to you in the Metrics Report for CSV download, where you will be able to filter data on a per client, per group, and aggregate basis. This will pull a report of all metrics that clients have entered, so if you are looking specifically for Dexcom metrics, you will need to filter this report by the Metric Type. 

Information on the Dexcom-Healthie Sync  #

  • All 288 data points from a full day’s log will pull into the Healthie platform. 
  • Dexcom will sync data onto Metabolic Code every 6 minutes. 
  • After your client syncs their Dexcom with Metabolic Code, entries will take 24 hours to first appear.
  • If there are day lapses between entries, it means that the client did not wear their Dexcom monitor, or that Dexcom did not record the data to their online servers.

This is a premium integration that Healthie will be offering, so an additional fee will apply to enable this for your clients. If you are interested in learning more, contact support HERE with the subject line “Dexcom”

Additional resources #

Practitioner Support: Submit your questions through the form on the Support page HERE

POC Weekly Training: Join one of our weekly trainings to ask questions and work through settings. Link to upcoming events is also listed on the practitioner support page HERE

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