Fitbit will pull the following data into the POC:
Data will be entered into a client’s Journal and visible on your feed. Most of this data will pull in as a single daily entry (ie. total steps for the day).
Additionally, in order for information to sync properly, you as the provider must enable the ability to track metrics that sync from Fitbit within the client’s settings. Navigate to your client’s profile, and click on “Actions” and select the “Settings” tab. Under the “Metrics” box, you can select/de-select the metrics setting you wish to track for your client. For example, if the “Weight” button is not selected, weight data will not sync from Fitbit, even if the client has linked their Fitbit account with POC.
Here is a Client Guide to syncing with Fitbit devices, which we encourage you to share with your clients.
If you would like to turn off the ability for your clients to sync their Fitbit with the POC, you can navigate to your account Settings section, and disable “Fitbit” This can be enabled / disabled on a global, group, and individual client basis. If you have disabled this, Clients will not see the ability to Integrate their Fitbit account with POC when they navigate to Integrations.
Fitbit syncs every 2 hours with the POC app.
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