Adding a Patient to Assessment Platform
Please view video below, or follow the written steps: Can be done through: A. Dashboard- Green “Add Patient” button: B. From
Getting Started
Out of Pocket Payments
- Client Credit System
- Client Invoices
- FAQs: Card payments through POC
- Getting Started: Client Payments
- Link Bank Account to Receive Payments
- Payments Dashboard (View past and processing)
- Refunding / Adjusting Client Payment
- Store, Add, or Change Client’s Card on File
- Create a Free Appointment and Package
- Creating a Client Package in the POC Platform
- How Clients Purchase a Program
- Share a Single Client Package
- Sharing Multiple Client Packages
Ordering Assessments with Labs, with Insurance
**Metabolic Code® does not guarantee insurance coverage. Please see bottom of this page for full policy. Please follow the steps below: From your Dashboard search
Ordering Assessments with Labs, without Insurance
Please view video below, or follow the written steps: From your Dashboard search for the patient’s name and click enter: 2. From the Patient Profile
Ordering Assessments without Labs
Please view video below, or follow the written steps: From your Dashboard search for the patient’s name and click enter: 2. When in Patient Profile
View Assessment/Lab Order Status
Please view video below, or follow the written steps: 1. From your Dashboard, click on the “Status” Tab: 2. In the new Assessment Status
View Details of an Assessment/Lab Order
Please view video below, or follow the written steps: From your Dashboard, search for the patient’s name and hit enter: 2. Once in the Patient
Quest Lab Status Information
To check the status of a patients labs result, please contact the Quest Enterprise Account Call Center: Phone: (866)-226-8046Email: DGXNational@questdiagnostics.com Provide:-Your name and title-Patient’s name
PRO FAQ
Find answers to your questions here.
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