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Practitioner Support 

If you have questions about the following please reach out to your practitioner directly for assistance: email updates, address updates, phone updates, DOB updates, questions about your labs, questions about your assessment or report. For any other questions please use our customer contact form to connect with us CLICK HERE


Quest Diagnostics

To schedule a Quest pick-up, call:

For all other Quest inquiries:
Phone: 866-226-8046

Find a Quest draw center near you: 
Click HERE

More Quest information HERE

Supplement Shop Orders

For help with supplement orders placed on
use the following support lines. 

Phone: 877-445-9053

Returns for orders placed on
click HERE to open an email;
include the patient’s order number, name, and email address.

Supplement Web Orders

For help with supplement orders placed through the web store through

Our office must be notified prior to the return of any product.

See the full return policy on our FAQ page HERE

To start a return request fill out the support form on this page and select “Supplement Order” as the reason. 


Point of Care Platform

Visit to log into the Point of Care Platform.

Download the app to access on the go. These apps are available to your clients as well.

Order Assessments & Labs

To order an assessment for one of your patients visit Here you can place a questionnaire and/or lab order. 

Schedule Onboarding

Welcome on board practitioners! Make sure to join on-boarding sessions below. One deep dives into ordering assessments and labs the other focuses on using the point of care platform. Click each button to see available times.

Login Cheat Sheet

Remember the MC utilizes three separate platforms. This Website, as well as the Point of Care, and the Assessment tool. Download this cheat sheet to help you remember the different URLs and login information for each.

Practitioner FAQ

Visit our FAQ page to see a list of common questions we get asked about the questionnaire, labs, the report and signing up as a practitioner.

Knowledge Center

Detailed instructions on how to use the Metabolic Code® from the website store, point of care system, and ordering questionnaires and labs. 

Still Need Assistance?

Practitioners, if you still have questions about your account, labs or patient reports please fill out the form below and our team will get back to you as soon as possible to assist.