Practitioner Support
NOTE: IF YOU ARE A PATIENT
If you have questions about the following please reach out to your practitioner directly for assistance: email updates, address updates, phone updates, DOB updates, questions about your labs, questions about your assessment or report.
For any other questions please use our customer contact form to connect with us CLICK HERE
Quest Diagnostics
To schedule a Quest pick-up, call:
866-697-8378
For all other Quest inquiries:
Phone: 866-226-8046
Email: dgxnational@questdiagnostics.com
Find a Quest draw center near you:
Click HERE
Supplement Orders
For any questions about supplement orders placed on shop.metaboliccode.com
use the following support lines.
Phone: 877-445-9053
Email: supplements@onelogic.com
For product returns click HERE to open an email;
include the patient’s order number, name, and email address.
Practitioner FAQ
Visit our FAQ page to see a list of common questions we get asked about the questionnaire, labs, the report and signing up as a practitioner.
MC Pro Questions
If you’re a practitioner that needs help with on-boarding, lab requisitions, supplements or has other questions please fill out the form below.
Still Need Assistance?
Practitioners, if you still have questions about your account, labs or patient reports please fill out the form below and our team will get back to you as soon as possible to assist.