Negative credits #If you see that a Client has negative credits, it means that a client has booked an appointment with you, without having Credits in their bank. If you are actively using the credit system and notice negative credits, we recommend confirming that your client has paid for all services rendered, and manually adjust the Credits for this client. If you’d like you can also enable “Prevent No Credit Booking” within your Settings to prevent negative credits from occurring again.A future update will allow providers to “Turn Off” the Credit System (ie. for insurance-based practices) if preferred. We’ll update this article when this capability is released.