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When a client is added to the POC, they receive their access to their secure Client Portal. Their Client Portal allows them to securely work with their wellness provider and to maintain important aspects of their account (such as making payments, sharing documents, booking appointments, and more). 

In some cases, you may want to restrict a client from accessing certain aspects of their client portal (or taking certain actions). For example, perhaps in a child account, a parent would not like their child to access the “Billing” tab. 

Within the POC, providers can customize which aspects of the Client Portal will display for a client. This is customizable on a per-client, group, or global basis. 

Access Client Portal Settings in a Client’s Account #

  • Navigate to the Client’s tab within the POC > select your client 
  • From their profile go to Actions > Settings > Client Portal Settings

Here you’ll see a list of Client Portal sections that your client will automatically have access to. To restrict their access, deselect the box next to the feature. Click SAVE to confirm these changes. You can revisit your client’s profile at any time to modify. 

Client Portal Settings  #

Uncheck the settings that you do not wish to apply to your client’s account. If you wish to change these default settings for multiple/all clients, you may also adjust the settings for a group or as a global default.

  • View and pay bills 
  • Schedule appointments 
  • View and create goals 
  • View and create journal entries 
  • View and upload documents 
  • View and complete intake forms 
  • View care plans 
  • View and complete programs 
  • View and purchase packages 

Additional resources #

Practitioner Support: Submit your questions through the form on the Support page HERE

POC Weekly Training: Join one of our weekly trainings to ask questions and work through settings. Link to upcoming events is also listed on the practitioner support page HERE

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Metabolic Code® is a personalized health evaluation program that creates a precise plan of action for people to live and feel better.

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